FocalScope is a comprehensive customer service software platform that unifies all aspects of customer communication and engagement. Our platform provides an all-in-one solution for managing email tickets, voice, live chat, chatbots, social media, surveys, and self-service portals. With advanced reporting, dashboards, integrations, and robust APIs, FocalScope enables teams to deliver exceptional customer service at scale across multiple channels. Our flexible and scalable solution supports remote work arrangements, ensuring your team stays connected and productive. We offer 24/7 support through our global network of offices and our cloud, hybrid, and on-premise solution is built on Microsoft SQL database. Since our establishment in 2005, we have grown to serve over 3000 clients in 30+ countries.
